
Terms & Policies
Payment Terms
All invoices issued for work completed by our company are due in full upon notification of compliance completion. Our Accounting team will provide you with the information needed on our invoice to send payments by the following methods:
Through Escrow at closing (*w/Brokers approval. Applies to Pending files only)
Personal Check sent to PO BOX 8513, Medford, OR 97501. (Returned checks will incur a $35 fee and immediate discontinuation of this payment option)
Credit or Debit Card through our secure eCommerce Portal.
Saved Credit Card (in our secure accounting database)
For any saved payment options, payments are processed within 3 business days of Listing/Transaction compliance completion. Agents will be notified prior to processing.
PayPal (Contact Us for details if this is your preferred method of payment)
Notary Services can be paid in Cash, or by Debit or Credit Card through Square Up
Should you have any questions regarding your invoice(s), please contact our Accounting team. We are happy to answer any questions you may have.
Late and Non-Payment Terms
Upon establishing a working partnership with us, we ask that you take note of our invoicing policies, as follows:
INVOICES ARE ISSUED UPON COMPLIANCE COMPLETION FOR EVERY FILE AND ARE DUE AT THE TIME OF RECEIPT
INVOICES UNPAID AFTER 28 CALENDAR DAYS WILL INCUR AN ADDITIONAL $25.00 LATE FEE
INVOICES UNRESOLVED AFTER 40 DAYS WILL THE RESULT IN THE IMMEDIATE TERMINATION OF ANY AND ALL FUTURE SERVICES WITH ROCKSTAR★TC SERVICES LLC AND AGENT SUPPORT TEAM. AN ADDITIONAL $25 LATE FEE WILL BE ADDED TO THIS FINAL INVOICE.
QUESTIONS/CONCERNS REGARDING INVOICES ARE TO BE ADDRESSED TO OUR ACCOUNTING TEAM OR DIRECTLY BY OUR TEAM ADMIN.
A reminder of these policies will be listed on all outgoing invoices as a reminder to our agents of their diligence for our completed work, and will be followed on our end to the letter with no exception. We thank you in advance for your cooperation.